NAVBOT - AI-Powered CRM Solution

Overview

Developed an innovative AI-powered CRM chatbot solution for the restaurant and automotive industries, revolutionizing customer service automation and engagement.

Challenge

Businesses struggled with managing high volumes of customer inquiries, appointment scheduling, and service follow-ups. Traditional CRM systems were inflexible and required significant manual intervention, leading to delayed responses and customer dissatisfaction.

Solution

We created an AI-driven solution featuring: 1. Natural Language Processing Engine 2. Automated Appointment Scheduling 3. Real-time Service Updates 4. Customer Behavior Analytics 5. Multi-channel Integration

Impact

• 75% reduction in response time
• 85% automation of routine inquiries
• 40% increase in customer satisfaction
• 50% reduction in operational costs
• 30% improvement in service efficiency